Cancellation Policy

We understand that plans can change, and we strive to provide a fair and transparent cancellation policy. Please review the terms below:

1. Cancellation Charges

• Cancellation within 15 days of arrival: One day’s room rent will be charged for all booked rooms.
• Cancellation within 7 days of arrival: Three days’ room rent for all booked rooms will be charged.
• Cancellation within 3 days of arrival or less: The full advance amount will be retained as a cancellation fee.

2. No-Show Policy

• Failure to check in on the scheduled arrival date without prior notice will be considered a no-show, and the full advance amount will be retained.

3. Early Departures

• Guests leaving before the confirmed check-out date will not receive a refund for the unused portion of their stay.

4. Refunds

• Refunds, if applicable, will be processed within [Insert Timeframe, e.g., 7–14 business days] after approval.
• Bank transaction fees or other applicable charges will be deducted from the refundable amount.

5. Force Majeure

• In cases of unforeseen events such as natural disasters, political unrest, or other emergencies, cancellations will be handled on a case-by-case basis.

 

For any queries regarding cancellations or refunds, please contact us:

• Email: info@hotelgrandnubra.com